What our clientsactually say.

I had been running my own crypto investments for a few years through an Australian exchange, but I was looking for a broker I could genuinely trust to store my crypto safely…That's why I chose UpTrade. Rendell has been great from the very beginning.

The level of service and the standard of asset protection is far and away the best in the business. I recently had an issue with someone attempting to remove my assets, and Jeff personally protected my assets and provided me with peace of mind.

Putting a large chunk of my SMSF into crypto was not without risk…Thankfully I was reassured by Sam and George who were able to walk me through the process. George's trusted advice was invaluable when the market dropped.

Uptrade excels at communications. Many companies have websites with FAQ pages and chats answered by AI. Uptrade is different — you get fast, personal, friendly responses. You can even talk face to face via video.

The team has been easy to contact and responsive whenever I needed help. It feels like there is someone real on the other side rather than a generic exchange support queue.

Helpful, professional and clear from the start. The broker-led approach made the process feel much more human than using a platform alone.